Remaining Safe + Secure
The center is committed to safeguarding the health and well-being of everyone who walks through our doors. Below is an overview of current guidelines and safety programs at the DeBartolo Performing Arts Center.
COVID-19 and Respiratory Guidance
The Centers for Disease Control and Prevention (CDC) recently released updated recommendations for protecting persons and our community from respiratory viruses, including COVID-19. While this updated guidance continues to recommend that those with COVID or influenza stay home and away from others, it also indicates they may return to normal activities when, for at least 24 hours, symptoms are improving overall, and if a fever was present, it has been gone without use of a fever-reducing medication.
Contactless Options
Mobile tickets online (default delivery method).
DPAC app with Apple + Google Wallet.
Digital programs from select presenters.
Worry-free Refunds + Exchanges
Please contact the Ticket Office if sick or symptomatic (fever, cough).
Cleaning + Sanitizing
Regularly cleaned lobbies and venues.
Touchless sanitizer at entrances.
HVAC
Industrial MERV-13 or MERV-14 filters maximizing
fresh air circulation.
Masks
Masks are optional.
Free disposable masks remain available.
Frequently Asked Questions
Do I have to wear a mask?
Masks are optional. Those who choose to wear a mask are welcomed and respected. Disposable masks are available for the time being if you forget one. It is possible an artist or event may still require masking.
What if I’m sick and have tickets to an event?
If you or someone in your party is experiencing respiratory symptoms, are awaiting COVID test results, or have tested positive, please stay home. Email or call the Ticket Office at (574) 631-2800, and we will gladly arrange an account credit, refund, or exchange.
What’s the best way to stay up-to-date on DPAC news and events?
Follow us on Facebook, X, Instagram, and YouTube. Download the DPAC app. Then, sign up to receive our weekly email newsletter.
Emergency Planning
The center’s staff is committed to promoting and advancing a culture of safety. We give careful attention to our the experience of patrons and visitors, and to the safety of all. Along with the University’s emergency preparedness and response plan, DPAC supports campus safety by maintaining a health and safety committee, an emergency action plan, and implementing a recurring program of trainings and certifications in risk management and safety.
