General Information

Tips for a great experience.

Arrival Time + Late Seating

Out of courtesy for all patrons, we highly suggest arriving early to events in order to avoid being seated late. The doors of the main lobby of the DeBartolo Performing Arts Center are generally open at least one hour before the event and individual venues generally open 30 minutes prior to the start of a performance. To be seated per your ticket, you must arrive on time. Once a venue closes for a performance to begin, no latecomers will be admitted until an appropriate break occurs, as designated by the artist/performer. Late seating entry varies with each performance and may be significant—or even impossible. If you are seated late, you will be directed to an easily accessible seat in the rear of the venue until intermission. At intermission, you will be allowed to move to your original, ticketed seat. We encourage you to allow extra time for arrival, parking and walking during inclement weather and some University of Notre Dame varsity sporting events, especially on home football game Fridays and Saturdays. Please see und.com for all Notre Dame sport season schedules.

Inclement Weather Policy

As long as the artist can arrive to perform “the show will go on” as scheduled and contracted for. Refunds on ticket purchase price are not available. Please contact the Ticket Office at (574) 631-2800 for more information.

Cameras, Cell Phones + Smart Devices

We love technology at the DeBartolo Performing Arts Center, but not during a performance or film. Cameras and recording equipment are not permitted in any of the center’s venues during a performance or film. All cell phones, cameras and other electronic devices must be turned off before the start of the performance or film.This includes use of smartphones or similar: iPhones, Android phones, Blackberries, iPads, tablets, etc. As a courtesy to others and the performers, please do not open cell phones or engage in text messaging during a performance.

Coat Check

For your convenience, coat check is located on the west side of the main lobby, adjacent to the Ticket Office. Our complimentary coat check is generally open during the winter months. The DeBartolo Performing Arts Center is not responsible for lost or stolen items.

Spill proof Cups

Raise Your Glass

Enjoy a beverage from the comfort of your seat during the show! The Center now sells a spill-proof souvenir cup for use in our venues during performances and events. DPAC spill-proof cups are the only cups permitted in the Center’s venues.*

  • Buy a souvenir cup for $5  —OR— 
  • Bring in your 15th-anniversary spill-proof wine tumbler given in limited quantities to current Presenting Series season ticket holders
  • Have your spill-proof cup filled with soda, beer** or wine** purchase for use in our venues during performances.
  • Take your souvenir cup home and bring it back every time you attend an event to enjoy again!

*The Browning Cinema does not require a spill-proof cup to enter the theater. **Beer and wine only available at select performances.

Vox Cafe

Vox Cafe Menu SMWe think you’ll enjoy this addition to concessions at our Vox Cafe. Now, raise a glass to your next memorable event at the DeBartolo Performing Arts Center! Food items are not permitted in any venue except the Browning Cinema. Items purchased from the concessions booth, including soda, popcorn, and candy, may be brought into the cinema. A variety of snacks and drinks may be sold before performances and during intermission. For questions, please contact Guest Services at pacusher@nd.edu.

Public Phones

The DeBartolo Performing Arts Center does not have public phones. In an emergency situation, guests requiring the use of a phone should ask to be directed to the center’s House Management. Campus phones are located at the center of the building, on the upper level across from the elevator bank, as well as near the north, east and west entrances of the center. Campus phones do not have outside lines; they reach numbers only within the University network.

Lost or Stolen Items

Our staff collects any items left behind in the center. Please call the Ticket Office at (574) 631-2800 if you believe you have left something in our center. All lost and found items are collected monthly by Notre Dame Security Police (NDSP). If your lost item is not found in our building, please inquire with the NDSP at (574) 631-5555. The DeBartolo Performing Arts Center is not responsible for lost or stolen items.

Accessibility

The DeBartolo Performing Arts Center is committed to making our venues welcoming and accessible to all patrons. For accessibility information, click here.