Health + Safety

Your safety and well-being is our priority.

Health + Safety

Your safety and well-being is our priority.

Returning Safe + Secure

Since opening in 2004, a commitment to keeping each other safe has demanded continuous health and safety training of our staff and volunteers. Here are details on how we provide every visitor and employee a healthy, respectful environment at DPAC and what you will need to do as part of Returning Safe + Secure.

We will continually update our policies and guidelines to support the University of Notre Dame’s response to COVID-19. Check back for the most up-to-date information before attending a performance.

Vaccinated Campus

Vaccines are required for Notre Dame faculty, staff, and students with few exceptions. 

Verified COVID-19 vaccination rate tops 90%.

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Masks

Everyone must wear masks covering their mouth/nose/chin while inside the center.

Disposable masks are available upon request.

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Contactless Options

NEW!! Mobile tickets are available on our free app.

Digital programs will be available from select presenters.

Refunds and Exchanges

Worry-free Refunds + Exchanges

Please stay home and contact the Ticket Office if sick or experiencing COVID-like symptoms (fever, cough).

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Concessions Remain Closed

Personal water bottles are welcome. 

Please leave DPAC reusable cups home.

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Cleaning + Sanitizing

Regular cleaning of lobby and venues.

Touchless sanitizer located at entrances.

Touch sanitizer located in high-traffic locations.

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Health + Safety Officers

Assigned staff members have been trained in audience and performer COVID-19 safety policies and best practices.

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HVAC

Industrial MERV-13 or MERV-14 filters maximize fresh air circulation at the center.

Frequently Asked Questions

Do I have to wear a mask?

Masks are required at all times for vaccinated and unvaccinated guests, including children, staff, and volunteers, while in DPAC and its venues. There are no exceptions. Bring your mask and wear it to enter the building. Your mask must completely cover your nose, mouth, and chin. Plastic face shields, neck gaiters, bandanas, and face coverings containing valves, mesh, or holes are not acceptable. Disposable masks are available if you forget yours or your mask is not acceptable.

Are you enforcing the mask requirement?

Our Guest Services team, including student and volunteer ushers, is trained to monitor mask-wearing and ensure that guests receive help to fully comply. You can begin by having everyone in your party follow all guidelines and encourage a safe and respectful environment.

Is there reduced seating capacity at events?

The center is operating without social distancing and at full capacity.

Why aren’t you offering concessions?

It’s our goal to offer a consistent, satisfying guest experience. In an effort to limit touchpoints and not compromise on food and beverage service, we are temporarily keeping our main and cinema concessions closed.

How do you handle refunds?

If a paid, ticketed event is canceled or postponed to protect public and community health, those funds are automatically credited to your DPAC account for a future performance. Patrons may request a refund to the original method of payment if they prefer. Refer to Ticket Information for details.

What if I’m sick and have tickets to an event?

If you or someone in your party is experiencing symptoms of COVID-19, are awaiting test results, or have tested positive, please stay home. Email or call the Ticket Office at (574) 631-2800 and we will gladly arrange an account credit, refund, or exchange.

Where can I find more information about the University’s reopening?

Visit covid.nd.edu for the latest updates on Notre Dame’s policies.

Questions about Upcoming Events

Will you have more events outside?

There are not currently any outdoor events scheduled at the center. Check our Events page for new listings.

Will I receive a Presenting Series season brochure?

The 2021–2022 season brochure is available online. Please check our Presenting Series page for event updates.

When do Presenting Series tickets go on sale?

Presenting Series tickets are on sale now. Listings will appear on our Events page as they become available. Download DPAC’s free app to not miss upcoming events, news, and special offers.

Do you think shows will be postponed or canceled?

The response by artists, as well as the University, to the coronavirus pandemic, remains dynamic. Any decisions would be announced via the center’s website, email, and social media. 

How can I reach the Ticket Office after business hours?

Call the Ticket Office at (574) 631-2800 and leave a message or email performingarts@nd.edu. You’ll receive a response within two business days.

How can I stay connected to the arts during this time?

You’re invited to stay connected by joining us on Facebook, Twitter, Instagram, and YouTube where you’ll find artist highlights, streaming recommendations, and more. And, sign up to receive our weekly email here.

Updated: August 20, 2021